Unable to load app.cloudcannon.com and 5xx error on hosting

Incident Report for CloudCannon

Resolved

This incident has been resolved. All systems are operational.

Posted Aug 10, 2022 - 03:31 UTC

Update

All applications are operational. We are continuing to monitor it.

Posted Aug 10, 2022 - 03:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 10, 2022 - 03:11 UTC

Identified

We have identified the issue to be an overload of the database. We are working on a fix for it.

Posted Aug 10, 2022 - 03:08 UTC

Investigating

We are investigating an issue affecting the the App and Hosting availability.

Posted Aug 10, 2022 - 03:07 UTC

This incident affected: Alternate Hosting (Direct IP 1, Direct IP 2), API/App (App (app.cloudcannon.com)), and Host (Hosting (sites.cloudcannon.com)).