Partially Degraded Service

API/App Degraded Performance
90 days ago
100.0 % uptime
Today
App (app.cloudcannon.com) Operational
90 days ago
100.0 % uptime
Today
Sockets Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloudflare API Operational
Cloudflare DNS Updates Operational
GitHub API Requests Operational
GitHub Pull Requests Operational
Atlassian Bitbucket API Degraded Performance
Sync Operational
Atlassian Bitbucket Git via HTTPS Operational
GitHub Webhooks Operational
Atlassian Bitbucket Webhooks Operational
GitHub Git Operations Operational
Build Operational
RubyGems.org Gem Downloads Operational
npm Package installation Operational
Host Operational
90 days ago
100.0 % uptime
Today
Hosting (sites.cloudcannon.com) Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
Cloudflare CDN Cache Purge Operational
Payments Operational
Stripe API Operational
Stripe JS Operational
Customer Support Operational
HubSpot Chat & Automation Operational
Analytics Operational
Cloudflare Cloudflare Logs Operational
SSL Operational
Cloudflare SSL for SaaS Provisioning Operational
Alternate Hosting Operational
90 days ago
99.98 % uptime
Today
Direct IP 1 Operational
90 days ago
99.97 % uptime
Today
Direct IP 2 Operational
90 days ago
99.97 % uptime
Today
orange-cloud.cloudcannon.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Postmortem - Read details
May 5, 22:55 UTC
Resolved - All files have been restored and sites are rebuilt. Thanks for your patience surrounding this issue. If you experience any further issues, please contact support.
May 5, 04:39 UTC
Update - Recovery is complete. We are working to rebuild sites with a broken build.
May 5, 04:07 UTC
Update - The issue is patched and we are working through the recovery process.
May 5, 00:30 UTC
Update - We have identified the issue and we are working on a fix. Sites will be rebuilt when resolved.
May 4, 22:11 UTC
Update - Certain sites are stuck trying to sync at the start of a build. This is not as widespread as initially expected. We will continue our investigation during business hours. Thank you for your patience.
May 4, 15:12 UTC
Identified - The issue has been identified and a fix is being implemented.
May 4, 14:38 UTC
Investigating - We are currently investigating this issue.
May 4, 14:07 UTC
May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 11:09 UTC
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.