Failed to sync changes with some GIT providers

Incident Report for CloudCannon

Resolved

This incident has been resolved. All changes were still saved on CloudCannon and GIT providers and any changes can be synced again.
Posted Feb 07, 2024 - 00:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2024 - 00:35 UTC

Identified

We have rolled back the release and are monitoring the results.
Posted Feb 07, 2024 - 00:25 UTC

Investigating

We are investigating an incident with GIT changes not syncing with some GIT providers after a release.
Posted Feb 07, 2024 - 00:24 UTC
This incident affected: Sync (Atlassian Bitbucket Git via HTTPS, GitHub Git Operations).